Session Duration and Booking
Please book one-hour intervals only (e.g., on the hour: 9:00 AM–10:00 AM). Each Pilates session lasts for 50 minutes. When booking, please reserve a full hour to account for a 5-minute arrival period before your session starts and a 5-minute departure period after it concludes.
If you are a new client, you must complete the pre-booking form before scheduling a session. Please do not book a session until this form has been successfully submitted. If you have not yet filled out the pre-booking form, please do so before proceeding to the booking process
CANCELLATION POLICY
I do understand that life happens, and plans can change. However, to ensure fairness and availability for all clients, the following cancellation policy applies:
CancellatioNS:
All cancellations must be made at least 24 HOURS before your scheduled class or session.
Late cancellations or no-shows:
Late cancellations or no-shows result in losing priority for future bookings or limited scheduling options.
Rescheduling:
This is allowed if done within the cancellation window and based on availability.
By booking a class or session, you acknowledge and accept this policy as part of your agreement with Pilates by Payton. Thank you for your understanding and cooperation!
If you have any questions prior to booking, please don't hesitate to contact me.